TradeMatcher is a search and comparison platform that helps customers find reliable, vetted tradespeople for services such as plumbing, electrical work, building, and more. We connect users but do not employ or directly manage tradespeople.

• "Platform" refers to the TradeMatcher website and related services.
• "User" refers to anyone using the platform, including tradespeople and customers.
• "Customer" means a user seeking to hire a tradesperson.
• "Tradesperson" means a person or company offering services via the platform.

• Users must be at least 18 years old.
• Tradespeople must provide accurate business details, proof of identity, and evidence of qualifications or insurance upon registration.

• TradeMatcher provides a platform for information and discovery.
• We do not guarantee the availability, quality, or outcome of services provided by any tradesperson listed.
• Any agreement made is solely between the customer and the tradesperson.

• Users may need to create an account to access certain features.
• You are responsible for maintaining the confidentiality of your account credentials.

Users agree to:

• Provide honest and accurate information.
• Refrain from illegal, abusive, or fraudulent behavior.
• Use the platform only for its intended purpose.

Tradespeople agree to:

• Maintain up-to-date contact details, qualifications, and insurance.
• Respond to inquiries promptly and professionally.
• Deliver services agreed upon with the customer.
• Allow TradeMatcher to display reviews and feedback from users.

• Users may leave reviews based on genuine service experiences.
• TradeMatcher reserves the right to remove reviews that are abusive, false, or violate these terms.

• TradeMatcher may charge listing fees, subscription plans, or commission fees (details shown during sign-up).
• All payments are due in advance, based on your selected plan or usage.

All fees paid to TradeMatcher are non-refundable.

By purchasing a subscription, advertisement, or listing package, you agree that:

• You will not be entitled to a refund once payment is processed.
• No partial refunds will be issued for early cancellation, inactivity, or dissatisfaction.
• It is your responsibility to ensure the suitability of our services before subscribing.

We reserve the right to review refund requests under exceptional circumstances but are not obligated to offer one.

• TradeMatcher does not control or monitor the actions of tradespeople or customers.
• We are not liable for damages, disputes, or losses arising from services provided by third parties.
• Users engage with one another at their own risk.

We reserve the right to suspend or terminate any user account for:

• Violations of these terms
• Fraudulent, abusive, or dishonest behavior
• Providing false or misleading information

All content, branding, and materials on TradeMatcher are owned or licensed by us. You may not copy, distribute, or use any part of the platform without our permission.

We may update these Terms and Conditions periodically. Continued use of TradeMatcher after updates constitutes acceptance of the revised terms.

For questions, concerns, or disputes, please contact us:

Email: Info@tradematcher.co.uk

Website: www.tradematcher.co.uk